Dear Matrixport user,
To protect the safety of our users’ assets, Matrixport has increased the KYC requirement on different account activities.
KYC Level 2 Advanced Verification is required to unlock the withdrawal, transfer, and purchase functions. KYC Level 2 requirements on withdrawals and transfers are active now, and the requirement on the purchase will be activated on August 1st, please verify your account as soon as possible.
Should you have any queries, please contact our Customer Service via Telegram or “Online Customer Service” in Matrixport App.
Thank you for your cooperation.