Select the token type you wish to withdraw in the “Wallet” Tab, click “Withdraw” and you’ll enter the Withdraw page. You would be requested to key in the amount you intend to withdraw and the receiver’s address.
However, in order to ensure the safety of your assets, there are several additional procedures for withdrawal. To complete these procedures, you would need to have connected your account to your email, phone number, or Google Authentication, and have set up your Fund Password.
In addition, it is worth noting that as a safety measure, if you have recently reset your Fund Password or account password within 24 hours, withdrawals will not be allowed.
When you make the withdrawals, we’ll verify your identity. You would be requested to key in 1) the verification code we send to your phone or email, or the Google Authentication code, and 2) the Fund Password. Additionally, if you are trying to transfer the assets to a new address, we will also request the last 6 characters of your ID number.
You can view the maximum amount available for withdrawal on the “Withdraw” page. This amount is determined by the balance in your wallet and your 24h withdrawal quota.
Once the withdrawal is completed, you could check its status. Normally, if you withdraw the assets to another address affiliated with Matrixport, the withdrawal will be confirmed instantly. If you withdraw the assets to any other addresses, you could check the number of confirmations and the status on btc.com using the TxID.
BTC Minimum Withdraw Amount: 0.001 BTC.
USDC Minimum Withdraw Amount: 5 USDC.
ETH Minimum Withdraw Amount: 0.05 ETH.
BCH Minimum Withdraw Amount: 0.01 BCH.
LTC Minimum Withdraw Amount: 0.1 LTC.
ETC Minimum Withdraw Amount: 0.1 ETC.
ZEC Minimum Withdraw Amount: 0.001 ZEC.
DCR Minimum Withdraw Amount: 0.01 DCR.
USDT Minimum Withdraw Amount: 2 USDT.