The identity verification incluades Basic verification (KYC 1), Advanced Verification (KYC 2), and Video Verification (KYC 3).
Before starting the KYC process, we recommend checking out current Matrixport restricted countries.
1.Basic Verification (KYC 1)
On this part, the basic and residential address information is required.
Select your nationality, and please be noted that Matrixport is unable to provide services to the customers from the U.S (e.g US passport holder, US Green Card holder, US resident)
On document type, we ONLY support the National ID card, international passport, and driver license.
2.Advanced Verification( KYC 2)
[Proof of Address] there’re several types of document are accepted:
- Utility bill (electricity, gas, water), cable TV bill, garbage collection, phone bill, bank statement, credit card bill within 3 months, statement's private information such as amount can be covered accordingly
- Temporary residence permit, property tax bill, government registration, insurance policy/bill, unexpired apartment rental contract.
After uploading, let's start verifying identity documents.
For video verification, please read and film a video strictly with the text shown on video verification tab within the APP.
The registered ID number refers to the document number when filled out when KYC 1.